FAQ
Q1: How to get free shipping on Elthyrn? A: Free shipping is automatically applied at checkout when your order amount reaches $59. Orders below $59 will charge a fixed shipping fee of $6.99.
Q2: How long can I receive my package in Europe and America? A: After shipment, standard delivery takes 3-7 business days for US and EU regions.
Q3: Can I return worn clothing? A: No. Only unused items with original tags meet return standards.
Q4: How to track my online order? A: We will send a tracking number to your email after shipment, you can check logistics status anytime on our website.
Q5: What to do if I receive damaged goods? A: Contact our customer team via email or phone within 7 days after delivery, provide item damage photos, and we will arrange after-sales solution quickly.